F A Q ' s

Care & Maintenance

We recommend all clothing items (shirts, pants, dresses, etc) to be hand washed or washed on delicate cycle with a mild detergent.  Items containing embellishments which are delicate in nature (sequins & lace trims, etc) should be laid flat to dry.  

Use iron as needed to remove wrinkles for a  clean finish,tThe only case in which an iron is not advised is on t-shirts with vinyl embellishment as it may come off onto the iron.

Privacy Policy

We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.

Returns & Exchanges

Customer satisfaction is very important to us. If for any reason you are dissatisfied with your purchase, please contact us at themustardseed.btx@gmail.com 

We will gladly accept the return/exchange of any unused, non-sale item with original tags attached, purchased within the last 14 days. Items returned that have been worn, washed, or are in otherwise used condition will not be eligible for return.

Due to the nature of SALE/JEWLERY/GRAB BAG items, these purchases are not eligible for exchange or return.

Shipping Policy

Our normal processing times are 1-2 business days, though during times of high-volume sales, processing times can be 3-4 days. Once an order is processed it will be shipped via shipping method that has been selected at checkout. 

We cannot guarantee when an order will arrive. Once it is in the hands of the US Postal Service we no longer can further expedite the processes used by them. Please consider any shipping or transit times as an estimate. We encourage you to order in as timely fashion to avoid delays caused by shipping or product availability.